Terms of service

Terms of Service

Last Updated: June 30, 2026

Welcome to BAPA SITARAM GOLD ART. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.


1. About Us

Business Name: BAPA SITARAM GOLD ART

Proprietor: Jayeshbhai Maganlal Fichadiya

Registered Address:

5, GF, Devam Complex,
Manek Chowk, Khetrapal Ni Pole,
Ahmedabad, Gujarat – 380001


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are legally capable of entering into a binding agreement.


3. Products

BAPA SITARAM GOLD ART manufactures and sells Gold and Silver Bangles.

We make every effort to ensure that product descriptions, images, pricing, and specifications are accurate. However:

  • Minor variations in color, finish, texture, weight, or appearance may occur due to lighting, photography, screen settings, or handcrafted manufacturing processes.

  • Product images are for illustration purposes and may slightly differ from the actual product.


4. Pricing

  • All prices displayed on our website are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors or cancel orders placed at incorrect prices.

Applicable taxes, if any, will be displayed during checkout.


5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel suspicious or fraudulent orders.

  • Limit quantities purchased.

  • Request additional verification before processing an order.

If an order is cancelled after payment, the applicable refund will be processed.


6. Payment Methods

We currently accept:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallet Payments (where available)

  • Cash on Delivery (COD)

All online payments are processed through secure third-party payment gateways.


7. Shipping & Delivery

  • Orders are generally processed within 1–2 business days.

  • Delivery is usually completed within 3–7 business days, depending on the delivery location.

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

Currently, we deliver only within India.


8. Order Cancellation

Customers may request cancellation within 2 days of receiving the product, subject to the conditions outlined in our Return & Refund Policy.

Orders that have already been shipped may not be cancelled and will instead be handled according to our Return & Refund Policy.


9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Returns are accepted only for eligible products that are:

  • Damaged

  • Defective

  • Incorrectly delivered

An unedited parcel opening video is mandatory for claims related to damaged, defective, missing, or incorrect products.


10. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Icons

is the property of BAPA SITARAM GOLD ART and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.


11. Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website functionality.

  • Upload malicious software or harmful code.

  • Misrepresent your identity.

  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of access to our website.


12. Limitation of Liability

To the maximum extent permitted by law, BAPA SITARAM GOLD ART shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business.

  • Delays caused by courier partners.

  • Events beyond our reasonable control.

  • Technical interruptions or website downtime.

Our total liability shall not exceed the amount paid for the purchased product.


13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this website.

We encourage customers to review these Terms periodically.


15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat.


16. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Business Name: BAPA SITARAM GOLD ART

Proprietor: Jayeshbhai Maganlal Fichadiya

Registered Address:

5, GF, Devam Complex,
Manek Chowk, Khetrapal Ni Pole,
Ahmedabad, Gujarat – 380001

Customer Support Email:
bapasitaramjewels439@gmail.com

Customer Support Phone:
+91 9723231810 

WhatsApp Support:
+91 9723231810 

Business Hours:
Monday to Saturday
10:00 AM – 7:00 PM IST

We aim to respond to all customer inquiries within 24–48 business hours.