Refund, Return & Cancellation Policy

Last Updated: June 2026

At BAPA SITARAM GOLD ART, customer satisfaction is important to us.

Order Cancellation

Orders may be cancelled only before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

Returns

We do not accept returns after successful delivery of products.

Customers are advised to carefully review product details before placing an order.

Exchanges

We do not provide exchanges for products purchased through our website.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery by contacting our support team with clear photographs and order details.

After verification, we will review the request and provide an appropriate resolution where applicable.

Customized Jewellery

Customized, personalized, made-to-order, or specially manufactured jewellery items are non-returnable, non-refundable, and non-exchangeable.

Refund Processing

If a refund is approved under exceptional circumstances, the refund will be processed within 7 business days to the original payment method.

Contact Us

For cancellation or refund-related inquiries:

Email: bapasitaramjewels439@gmail.com

Phone: +91 9624283186

WhatsApp: +91 9624283186