Shipping policy

Shipping Policy

Last Updated: June 30, 2026

Thank you for shopping with BAPA SITARAM GOLD ART. We are committed to delivering your Gold and Silver Bangles safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

All orders are processed within 1–2 business days after successful order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working business day.
During festivals, sales, or other peak periods, order processing may take slightly longer than usual.

2. Shipping Coverage

Currently, BAPA SITARAM GOLD ART ships only within India.

We do not offer international shipping at this time.

3. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is:

3–7 business days for most serviceable locations across India.

Delivery timelines are estimates and may vary depending on:

Delivery location
Weather conditions
Public holidays
Courier partner delays
Other unforeseen circumstances beyond our control

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or orders.

5. Order Tracking

Once your order has been shipped, you will receive shipping confirmation through your registered email address, SMS, or WhatsApp (where applicable), along with tracking details to monitor your shipment.

6. Delivery Attempts

Our courier partners will make delivery attempts as per their standard delivery procedures.

If the delivery cannot be completed due to:

Incorrect or incomplete address
Customer unavailable
Incorrect contact information
Refusal to accept delivery

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch, if applicable.

7. Address Changes

If you need to update your shipping address after placing an order, please contact us immediately.

Address changes can only be accommodated before the order has been dispatched.

Once an order has been shipped, we may not be able to modify the delivery address.

8. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as well as Prepaid Payment options for eligible serviceable locations.

COD availability may vary depending on the delivery PIN code and courier partner serviceability.

We reserve the right to disable COD for certain locations or orders without prior notice.

9. Damaged or Incorrect Deliveries

If you receive:

A damaged product
A defective product
An incorrect product

Please contact our customer support within 2 days of delivery.

An unedited Parcel Opening Video is mandatory for any claim regarding damaged, defective, missing, or incorrect products.

Claims submitted without a parcel opening video may not be eligible for return or replacement.

10. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control.

These may include:

Natural disasters
Government restrictions
Transportation disruptions
Weather conditions
Courier partner operational issues

BAPA SITARAM GOLD ART shall not be held liable for delays caused by such events.

11. Failed Deliveries

If an order is returned to us due to repeated failed delivery attempts or refusal to accept delivery, we reserve the right to:

Cancel the order.
Deduct applicable shipping or handling charges (if any).
Process the remaining eligible refund in accordance with our Return & Refund Policy.